Managing your Account

12 articles — sign-in, passwords, notifications, registration, and deletion.

About Suspended Accounts

Why accounts get suspended, what restrictions apply, and how to appeal.
How We Use Two-Factor Authentication

How phone OTP provides a second layer of security for your account.
Help with Signing In

Troubleshoot sign-in issues with email, phone OTP, Google, or Apple.
How to Reset Your Password

Step-by-step guide to resetting a forgotten password on all platforms.
Help with Temporary Account Lockout

Why accounts get temporarily locked and how to regain access quickly.
Help with Username Registration

Username rules, how to check availability, and how to change your handle.
Help with Email Registration

Registering with your email address and verifying your inbox.
Help with Phone Number Registration

Registering with your phone number and completing OTP verification.
About Push Notifications

Enable, manage, and troubleshoot push notifications on your device.
How to Use SoroSoke Alerts

Set up topic and LGA-based alerts to stay informed about your community.
Deleting Contents

Delete your posts, reactions, or direct messages selectively or all at once.
Deleting Accounts

How to permanently and irreversibly delete your SoroSoke account.